Privacy Policy

1. Introduction

DSVV INVEST 2024 d.o.o. Belgrade ("we", "us", "our company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website www.bloomzlatibor.rs.

This policy complies with the Personal Data Protection Law of the Republic of Serbia and the General Data Protection Regulation (GDPR) of the European Union.

2. Data Controller

3. Data We Collect

3.1. Data You Voluntarily Provide

When you contact us through the contact form on our website, we collect:

• Name and surname
• Email address
• Phone number
• Message or inquiry you send us

3.2. Automatically Collected Data

Our website automatically collects certain technical data through cookies and Google Analytics:

• IP address
• Browser type and operating system
• Pages you visit on our site
• Time and date of visit
• Traffic source (where you came to our site from)
• Geographic location (city/region level)

4. Purpose of Data Use

We use your personal data for the following purposes:

• Responding to inquiries: To contact you and provide information about our services and projects
• Website improvement: Analyzing user behavior to improve user experience
• Marketing: Sending relevant information about our projects (only with your consent)
• Legal obligations: Storing data in accordance with legal requirements

5. Legal Basis for Processing

We process your data based on:

• Your consent: When you contact us through the form
• Legitimate interest: For analytics and website improvement
• Contractual obligations: When processing is necessary for contract performance

6. Cookies

Our website uses cookies to improve user experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Necessary cookies: Enable basic website functions
• Analytical cookies (Google Analytics): Track user behavior and help us improve the site

You can control and delete cookies as desired through your browser settings. Please note that blocking cookies may affect site functionality.

7. Google Analytics

We use Google Analytics to track and analyze traffic on our website. Google Analytics uses cookies to collect information about how visitors use our site.

Data collected by Google Analytics is anonymous and does not identify individual users. For more information about Google Analytics privacy policy, visit:https://policies.google.com/privacy

8. Sharing Data with Third Parties

We do not sell, rent or share your personal data with third parties for commercial purposes.

We may only share your data in the following cases:

• Service providers: Google Analytics for website analytics
• Legal obligations: When required by law or court order
• Rights protection: To protect our rights, property or safety

9. Data Retention

We retain your personal data as long as necessary to fulfill the purpose for which it was collected, or until you withdraw your consent.

• Contact form data: Up to 2 years from last contact
• Analytical data: Up to 26 months (Google Analytics default setting)

10. Data Security

We implement appropriate technical and organizational security measures to ensure your data is protected from unauthorized access, alteration, disclosure or destruction.

These measures include:

• SSL encryption of data in transit
• Secure servers and databases
• Limited access to data only by authorized personnel
• Regular security protocol updates

11. Your Rights

Under GDPR and Serbian laws, you have the following rights:

• Right of access: You can request a copy of your personal data we hold
• Right to rectification: You can request correction of inaccurate or incomplete data
• Right to erasure: You can request deletion of your data ("right to be forgotten")
• Right to restriction: You can request we restrict processing of your data
• Right to portability: You can request transfer of data to another controller
• Right to object: You can object to processing of your data
• Right to withdraw consent: You can withdraw consent at any time

To exercise any of these rights, contact us at: zlatiborbloom@gmail.com

12. Children's Rights

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected data about a child, we will delete it immediately.

13. International Data Transfers

Your data may be transferred and stored on servers outside Serbia, including servers in European Union countries. In such cases, we ensure an appropriate level of protection in accordance with applicable laws.

14. Changes to Privacy Policy

We reserve the right to update this Privacy Policy from time to time. All changes will be posted on this page with a new "Last Updated" date.

We recommend that you periodically review this page to stay informed about how we protect your data.

15. Complaint to Supervisory Authority

If you believe your data protection rights have been violated, you have the right to file a complaint with:

16. Contact

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us: